Payment Options

Learn more about the payment options we accept below.

Payment is expected when services are rendered.
In order to focus on our patients’ needs, customer service and minimizing costs, we do not bill.

We accept debit cards, credit cards (Visa, Mastercard, Discover, American Express), Care Credit, Scratchpay and cash.
All cards must be signed by the owner of the card.

Cancellation/No-Show Policy
After two cancellations within 48 hours of the scheduled appointment or two no-shows,
a non-refundable consultation deposit will be required when scheduling your next appointment.



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When unexpected illness strikes a pet, unexpected expense strikes as well. Veterinary Care and Specialty Group understands this and is able to make some special arrangements through the CareCredit program. It takes just 5 minutes to complete an application and will allow you to break down your payment into 6 monthly installments. You can either apply at our hospital, where we’ll call in your application over the phone for immediate approval, or apply yourself on CareCredit’s website.

Highlights of the CareCredit program:

  • Low Monthly Payments (3% of the Total Balance)
  • Interest-Free For 6 Months
  • Determine Approval in a Few Minutes
  • No Annual Fee
rabbit in the outdoors


Care first, pay later. Scratchpay provides pet parents with simple transparent payment plans. Scratchpay isn’t a credit card. Checking your plan options will NOT affect your credit score.

Highlights of the Scratchpay Program

  • Instant Approval
  • Plans as low as 0% APR
  • No hidden fees
  • No prepayment penalty
  • No deferred interest

Insurance For Your Pets

Another popular option for your family and pet is insurance coverage. We will be happy to send provider required documentation.